Golden Triangle Waste Services: Columbus, MS - Find Info & Reviews
Are overflowing bins and missed collection days becoming the norm in your community? The Golden Triangle Waste Services, serving Columbus, Mississippi, and surrounding areas, has been facing scrutiny, prompting residents to question the reliability and efficiency of their waste management services.
Located at 1311 Industrial Park Rd, Columbus, MS 39701, Golden Triangle Waste Services (GTWS) has been a fixture in the local waste management landscape since its founding in 1997. The company provides a range of services, including curbside pickup, recycling, and landfill disposal, primarily in the Golden Triangle area of Mississippi. They also serve in the Texas' Golden Triangle area. With an estimated 42 employees at its Columbus location, GTWS handles garbage collection in the city and county, with services extending to Oktibbeha County as well. GTWS has a sales volume estimated between $5 to $10 million and a staff of approximately 20 to 49 people.
However, recent developments have cast a shadow on the company's performance. Residents have reported consistent delays in trash pickup, with some experiencing weekly setbacks. These delays have spurred frustration and criticism, as residents grapple with overflowing bins and the inconvenience of disrupted schedules. The company's responses to these issues, including explanations about truck breakdowns and other operational challenges, have not always resonated well with the community. They've provided explanations, but those don't necessarily solve the problems for consumers.
The concerns surrounding GTWS's service reliability come at a pivotal moment, as cities like Columbus, Mississippi, evaluate their waste management contracts. As the existing contract with GTWS nears its September expiration, the city is carefully considering its options for residential trash pickup, including perhaps, a transition to a new provider. Any changes will surely be impactful.
Beyond the core issues of collection timeliness, other critical aspects of GTWS's services have emerged in recent public discourse. The city of Columbus and Lowndes County garbage pickup, managed by GTWS, will be delayed by one day. If your garbage is collected on Monday, it will be picked up on Tuesday, and so on.
The company's efforts to promote sustainable practices, including recycling and landfill disposal, are commendable. They will be closed Wednesday. The company is also committed to providing solutions for hazardous waste. There is a solution for those old televisions, broken computers, half-empty paint cans, propane tanks, unused pesticides and other hazardous waste sitting in your garage. You can even dispose of your cooking oil as well!
For those seeking to learn more or needing to contact the company, GTWS can be reached at 662.327.6660. Golden Triangle Recycling is located at 11174 Highway 45 North in Columbus, Mississippi 39705. For anyone interested in solid waste management, the Golden Triangle Regional SWMA (Solid Waste Management Authority) oversees operations. About Golden Triangle Regional SWMA owns and operates the Golden Triangle Regional Landfill in Starkville, MS. The authority coordinates solid waste management for six counties.
The Golden Triangle Regional Solid Waste Management Authority and the Mississippi Department of Environmental Quality are holding a household hazardous waste collection day from 9 a.m. on Saturday, April 29 at the Golden Triangle Regional Landfill on Old West Point Road, providing residents with a safe and responsible means of disposing of hazardous items.
The company is categorized under other waste collection, collecting, destroying, and processing business / industry within the electric, gas, and sanitary services sector. It's been operating for approximately 28 years. Currently, GTWS's status as a BBB accredited business is unclear, as it is not a BBB accredited business.
As the community navigates these challenges, it is important for residents to stay informed, voice their concerns, and actively participate in shaping the future of waste management in the Golden Triangle. The ultimate goal is to find a system that works for all of its citizens.
| Category | Details |
|---|---|
| Company Name | Golden Triangle Waste Services |
| Address | 1311 Industrial Park Rd, Columbus, MS 39701 |
| Year Founded | 1997 |
| Services Offered | Curbside pickup, recycling, landfill disposal |
| Service Area | Golden Triangle area of Mississippi, Texas' Golden Triangle |
| Number of Employees (approx.) | 42 (at Columbus location) |
| Estimated Annual Revenue | $5 to $10 million |
| Contact Number | 662.327.6660 |
| Industry | Garbage collection, waste management |
| BBB Accreditation | Not Accredited |
| Other Services | Recycling, Landfill, Yard Waste, Rubbish |
| Hazardous Waste Disposal | Yes, includes electronics, paint, propane tanks, and pesticides. |
| Cooking Oil Disposal | Yes |
| Additional Information | Serves both the city and county of Columbus, MS, as well as Oktibbeha County. |
Here are some suggestions to improve the situation:
- Increased Communication: GTWS can proactively communicate with residents about potential delays, route changes, and service interruptions. They could use various channels like email, text alerts, and social media.
- Improved Customer Service: Enhance responsiveness to customer inquiries and complaints. Training employees on how to handle customer issues could improve their satisfaction and understanding of problems.
- Fleet Upgrades and Maintenance: GTWS should invest in reliable and sufficient vehicles, as well as preventative maintenance, in order to reduce the frequency of truck breakdowns.
- Route Optimization: Evaluate the routes to improve efficiency. Perhaps they could use GPS data to optimize routes and minimize travel time.
- Review and Adjust Contracts: Ensure the current service contract meets the needs of the community. GTWS and the city can work together to create a contract that includes performance metrics and penalties for poor service.
The city of Columbus, Mississippi, and its residents face a pivotal moment in the evolution of their waste management services. By proactively addressing these issues, GTWS can restore public trust and continue to serve the community. It can work with residents to help improve their waste management situation.
